WOWorks promotes Nolan Woods to COO, emphasizing franchisee profitability and operational excellence.

WOWorks has promoted Nolan Woods to Chief Operating Officer, focusing on enhancing franchisee profitability and operational systems. Woods, who became part of WOWorks in 2023, has emphasized the importance of training and shared resources across its multi-brand platform. The company aims to continue its leadership in franchising by prioritizing franchisee success and top-line growth.
Woods’ leadership is likely to shape operational practices that enhance unit economics for franchisees, impacting overall system performance. His commitment to franchisee engagement may improve profitability through better support systems and training initiatives.
Nolan Woods has been promoted to Chief Operating Officer (COO) of WOWorks, the parent company for several fast-casual brands including Saladworks, Frutta Bowls, and Zoup! Eatery. Woods joined WOWorks in 2023 and previously held positions such as Senior Vice President of Operations and Vice President of Brand Strategy. Notably, he is also a franchise owner of Saladworks, which deepens his understanding of franchise operations.
In his new role, Woods aims to enhance franchisee profitability and operational efficiency within WOWorks' multi-brand framework. He emphasized the organization’s commitment to investing in critical areas like training, technology, and business development programs that drive both top-line growth and operational performance. “When we develop programs, initiatives or operational changes, I always ask myself, ‘Would this make sense if I were the one writing the check?’,” Woods stated, reflecting his hands-on approach as a former franchisee.
Woods’ appointment signals a strategic push towards closer collaboration among WOWorks’ various franchise brands, allowing for shared resources and best practices to flourish. He highlights the importance of maintaining operational simplicity and providing robust support for franchisees, stressing that “strong brands are built on successful operators.”
WOWorks is also expanding its leadership team with the addition of James Walker as Chief Growth Officer. According to CEO Kelly Roddy, the collective expertise of Woods and Walker will be crucial in identifying high-quality franchise partners and ensuring operational excellence.
As Woods and Walker take their positions, industry observers may want to watch how their leadership changes influence franchisee satisfaction and operational practices across WOWorks’ brands, particularly in terms of profitability and support systems for franchise owners.
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