Marco's Pizza strengthens franchisee support with new operations center in Orlando.

Marco's Pizza has announced the opening of a new Operations Center of Excellence in Orlando, Florida, designed to enhance franchisee training and operational support. This facility, backed by an investment of over $1 million, will serve as a key training hub as the brand aims for more than 80 new store openings this year. The center will host discovery days for prospective franchisees and will be equipped with a training kitchen replicating actual store conditions.
This expansion may enhance franchisee training capabilities and operational consistency, potentially impacting unit economics as Marco's Pizza scales its growth. Additionally, it could indicate increasing demand for territories in Florida as the brand invests in its infrastructure.
Marco’s Pizza is set to enhance its operational capabilities with the opening of a new Operations Center of Excellence in downtown Orlando, marking a strategic extension of its Toledo, Ohio headquarters. The new facility, located at 222 S. Orange Ave., will span approximately 14,030 square feet and is backed by more than $1 million in investment. This center is designed to improve franchisee training, operational efficiency, and corporate support, housing up to 50 corporate team members.
The Orlando center will feature a fully equipped training kitchen that replicates a real Marco’s Pizza store environment, enabling hands-on learning for franchisees and their teams. Additionally, it will serve important functions by hosting discovery days for prospective franchisees and serving as the base for Marco’s University, which provides advanced training for franchise owners and general managers.
This development aligns with Marco’s ambitious growth strategy, as the company aims to open over 80 new locations in the current year. As of 2025, Marco’s had a domestic footprint of 1,196 locations, reflecting a 2.9% growth from the previous year, according to Technomic data. Chief Operating Officer John Meyers emphasized the importance of this investment, stating, "This investment reflects the intentional way we scale our business. We are building the systems, environments, and capabilities that allow our franchisees not only to grow, but to operate with precision, consistency, and confidence."
Construction on the Orlando center is currently underway, with an anticipated opening date in fall 2026. This expansion is expected to bolster Marco's national and international growth avenues without impacting its existing Toledo operations, as the company operates largely in a remote business structure with a significant presence in Ohio and Florida.
In summary, the establishment of the Orlando Operations Center suggests a proactive approach to franchisee support and operational excellence, indicating the brand's intention to maintain growth momentum as it navigates the challenges of the current market. Observers may want to monitor how effectively the brand can integrate this new facility into its overall growth strategy as it approaches its future expansion milestones.
Bonchon to be acquired as Jack in the Box struggles with sales performance amidst changing consumer trends.