Chick-fil-A opens ghost kitchen in Miami
Chick-fil-A expands delivery footprint with a new ghost kitchen in Miami.
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Chick-fil-A has unveiled its first ghost kitchen in Florida, located in Miami, marking its sixth overall in the U.S. This kitchen focuses on delivery and features a menu of customer favorites available through third-party platforms. The brand continues to expand, having opened 179 new units in 2025, bringing its total to 2,863.
Why It Matters
This expansion into ghost kitchens suggests a strategic shift towards more efficient delivery operations, which may influence territory availability and competition dynamics in the QSR segment.
Chick-fil-A has opened its first ghost kitchen in Florida, located in Miami, in partnership with CloudKitchens. This unit is part of the chain's ongoing expansion of delivery-focused locations, bringing the total number of ghost kitchens in the U.S. to six. Chick-fil-A is differentiating itself from other brands, like Pressed Juicery and Roti, that have shifted away from ghost kitchens after initial pandemic-driven openings. The Wynwood Delivery location in Miami mirrors Chick-fil-A's previous off-premise strategies, such as its Little Blue Menu restaurant in College Park, Maryland, and a digital-pick-up location in New York City.
The Wynwood unit is tailored for delivery, offering a menu featuring customer favorites, primarily accessible through third-party delivery platforms, albeit with a smaller breakfast selection. Notably, this unit includes Chick-N-Minis available for all-day delivery.
Chick-fil-A's growth trajectory has been significant, with the company opening 179 units in 2025, an increase from 132 net new units in 2024 and 141 in 2023. By the end of 2025, the chain expects to operate 2,863 units, marking a substantial 10.9% increase compared to the previous year. Additionally, Chick-fil-A has over 400 licensed restaurants in non-traditional locations, demonstrating its flexibility in site selection.
